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Flowers by Beverley
www.beverleyhalliday.com

This website is published and maintained by PJ Media Ltd. By using the Site you agree to the terms and conditions outlined in this legal notice ("Terms of Use"). If you do not agree to the Terms of Use, please do not use the Site.

From time to time, we may change or modify these Terms of Use. You should therefore visit these pages in conjunction with each visit to the Site. If you continue to use the Site after we have changed or modified these Terms of Use, it also means you agree to the new terms of use. Availability of products and services the products and services displayed on the Site may not be available in your particular country or locality, or at all. The reference to such products and services on the Site is for information purposes only and does not imply or warrant that these products or services will be available in your particular country, location or elsewhere. You should check with your local Beverley Halliday authorized representative for the availability of specified products and services in your area.

Ownership
All materials, including all images, software, text and graphics, buttons, keywords, metatags and as well as the general "look and feel", ("the Content"), contained on the Site are protected by copyright under national laws and international treaties. The marks, corporate logos and emblems displayed on the Site are subject to the trademark and other rights of Beverley Halliday or its content providers. Without limiting the foregoing,

The Beverley Halliday Logo is the trademark or registered trademark of Beverley Halliday.

You cannot use the Content except as specified herein. Violation of these terms may constitute violation(s) of our or our content providers' intellectual property rights, and Beverley Halliday or its content providers may be required to take legal actions to protect these rights.

The Content may be viewed and printed, and documents thereon distributed provided such documents are used for information and non- commercial personal purposes only and reference is made to Beverley Halliday whenever the document is used. You may not exchange, modify, sell or transmit anything on the Site. Press releases and other documents classified as public may be for public communication provided the source of the information is stated.

If you send any communications or materials to the Site by electronic mail or otherwise, all such communications will, to the extent not otherwise labelled, be treated as non-confidential and non- proprietary. PJ Media Ltd & Beverley Halliday are free to use, without any compensation to you, any concepts, ideas, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever. However, you agree and understand that PJ Media Ltd & Beverley Halliday are not obligated to use any such ideas or materials, and you have no right to compel such use.

Links
For your convenience, the Site may include links to sites on the Internet which are owned, published and maintained by third parties. Please note that such linked sites are not under our control, and therefore PJ Media Ltd & Beverley Halliday cannot assume any responsibility for the content of such linked sites. Links to the Site are prohibited without the consent of Beverley Halliday. Links do not, and are not intended to, create or constitute a legal affiliation between Beverley Halliday and any third party, any liability or responsibility on the part of Beverley Halliday for the content, advice, representations, products or services of any third parties, or any endorsement, warranty or guaranty of their products and services or the performance or quality of same. Software available on the Site Any software that may be available for download from the Site ("the Software") is the copyrighted work of Beverley Halliday or its content providers. The Software is made available for downloading solely for end-users personal use and its use is subject to terms of the end user license agreement, which accompanies or is included with the Software ("the License Agreement"). Any reproduction or redistribution of the Software not in accordance with the License Agreement may result in civil and criminal penalties.

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT. EXCEPT AS WARRANTED IN THE LICENSE AGREEMENT, BEVERLEY HALLIDAY HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS REGARDING MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, TITLE AND NON- INFRINGEMENT.

THE CONTENT CONTAINED ON THIS SITE MAY INCLUDE TECHNICAL INACCURANCIES OR TYPOGRAPHICAL ERRORS. BEVERLEY HALLIDAY RESERVES THE RIGHT TO REVISE CONTENT AS NECESSARY TO CORRECT SUCH ERRORS WITHOUT NOTICE.

Protection of information
Internet transmissions are never completely private and secure. You understand that any message or information you send on the Site may be read or intercepted by others. Further, you should not give your password to anyone. Also, if you share your computer with other people, you should log out from the Site and close your browser window when you are done.

Age limit
Everyone is welcome to visit the Site. However, if you want to contribute to the different sections of the Site, for example join a club or group, enter a contest or buy anything online, you must register. In order to register, you must be at least 15 years old or receive your parent's or guardians written consent.

Online conduct
If you distribute content or add comments, you grant us the right to edit, copy, distribute, create derivative works from, and publish such content in any form and medium we choose. Also, you are solely responsible and liable for all of your activities on the Site. Listed below are some, but not all, violations that may result in termination of your access to the Site:

1. Publish content that is illegal, obscene, or libelous.
2. Harass, threaten, embarrass, or interfere with another user in any unwanted way.
3. Transmit or facilitate distribution of content that is libelous, harmful, threatening, harassing, abusive, racially or ethnically offensive, vulgar, sexually explicit, obscene, defamatory, or objectionable.
4. Use vulgar or abusive language.
5. Pretend to be someone else. You are not allowed to impersonate another user, or any other individual.
6. Attempt to get another user's password.
7. Publish any advertising or promotional material.
8. Upload a virus or other harmful component.
9. Interrupt or attempt to interrupt the Site. We reserve the right to remove content at any time, including but not limited to, any content that violates these standards. We are not responsible for any objectionable material you may encounter while using the Site.

Indemnification
Neither Beverley Halliday nor those who helped us to create, produce, deliver, and/or maintain the Site are responsible for any damages that may result from your use of the Site. This includes direct, incidental, consequential, indirect, or punitive damages and attorneys' fees arising from your access to, or use of, the Site. Therefore, you are entirely responsible for the consequences of your use of the Site. You agree to indemnify, defend and hold Beverley Halliday, providers, licensors and licensees, officers and parent companies (together "Indemnified Parties"), harmless from and against any and all liabilities, claims and expenses, including any attorneys' fees, incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms of Use, the foregoing representations, warranties and covenants.

Every effort has been made to ensure the accuracy of the information on the Site. However, because of the nature of the medium and the risks of interruption and disruption, liability is excluded as set out below.

Disclaimer of warranties and damages
YOUR USE OF THE SITE IS AT YOUR OWN RISK. THE SITE (INCLUDING ALL CONTENT AND FUNCTIONS MADE AVAILABLE ON OR ACCESSED THROUGH THE SITE) IS PROVIDED ""AS IS"" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMISSIBLE BY LAW, WITH REGARD TO THE CONTENT ON THE SITE, BEVERLEY HALLIDAY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER (1) FOR THE ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON- INFRINGEMENT OF ANY CONTENT PUBLISHED ON OR AVAILABLE THROUGH THE SITE; (2) THAT THE SERVER THAT MAKES THE SITE AVAILABLE IS FREE OF VIRUSES OR OTHER COMPONENTS THAT MAY INFECT, HARM, OR CAUSE DAMAGE TO YOUR COMPUTER EQUIPMENT OR ANY OTHER PROPERTY WHEN YOU ACCESS, BROWSE, DOWNLOAD FROM, OR OTHERWISE USE THE SITE.

UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO BEVERLEY HALLIDAY'S NEGLIGENCE, SHALL BEVERLEY HALLIDAY BE LIABLE FOR ANY CONSEQUENTIAL, DIRECT, INCIDENTAL, INDIRECT, PUNITIVE, OR SPECIAL DAMAGES RELATED TO (A) THE USE OF, (B) THE INABILITY TO USE, OR (C) ERRORS OR OMISSIONS IN THE CONTENT AND FUNCTIONS OF THE SITE, EVEN IF BEVERLEY HALLIDAY OR AN AUTHORIZED REPRESENTATIVE THEREOF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL BEVERLEY HALLIDAY'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION ( WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) EXCEED EUR 2.000.

General provisions
These terms and conditions and any additional terms posted on the Site together constitute the entire agreement between PJ Media Ltd and you with respect to your use of the Site. The failure of Beverley Halliday to require performance of any provision hereof shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by Beverley Halliday of a breach of any provision hereof be taken or held to be a waiver of the provision itself. To be effective, any waiver by Beverley Halliday must be in writing. Any cause of action you may have with respect to your use of the Site must be commenced within one (1) year after the claim or cause of action arises. If for any reason a court of competent jurisdiction finds any provision of these terms and conditions, or portion thereof, to be unenforceable, that provision shall be enforced to the maximum extent permissible so as to affect the intent of this agreement, and the remainder of these terms and conditions shall continue in full force and effect. These terms and conditions shall be governed by and construed in accordance with the laws of Sweden, without reference to its conflicts of law rules.

Bunches.co.uk

Bunches.co.uk fulfil flowers on behalf of BeverleyHalliday.com - you will see Bunches.co.uk branding on your delivery if this is the case. You are of course welcome to contact Bunches.co.uk directly if you have any queries regarding your order, but please remember they do not see your payment/credit card information, this is all handled securely at Beverley Halliday and not passed to any 3rd party..

General Delivery Information for all orders
We can deliver to any postal address in the UK. We only deliver within the UK, we do not deliver to Europe or the Rep. of Ireland.

Our 14 years of experience shows that over 95% of deliveries arrive the next working day. Please note - We cannot deliver any items on the same day as ordering. We do not deliver same day.

Please enter the full address including the postcode of the recipient. We will not be held responsible for items that are not delivered due to incorrect details.

The only information sent with the gift is the personal message card. We don't pass on any other details at all and don't send out an invoice or receipt, just the email confirmations.

Should the recipient be away at the time of delivery, a card will be left stating attempted delivery and will include details of how to collect them or arrange re-delivery.

Flowers sent to hospitals, schools, military & business addresses will be delivered to a main reception or mailing room prior to internal distribution. We recommend that orders to such locations be requested for delivery on a weekday and not Saturday.

Delivery Details For All Gifts
All items include delivery by Royal Mail First Class Post. Please allow 1-2 working days for delivery. We normally despatch flowers two days prior to the requested delivery date so they may arrive a day early.

As we deliver by First Class Royal Mail we cannot deliver on Sunday or Bank Holiday's.
Deliveries can take place up to 5pm Monday to Friday and up to 1pm on Saturday.

We are unable to deliver any gifts on the same day as ordering.

Optional Courier Delivery Details
For an additional fee of £4.95 we offer a guaranteed delivery on the day of your choice between 8am and 3pm (valid Monday to Saturday only, deliveries do not take place on Sunday). There are no deliveries on Bank Holiday's. Flowers delivered by this service will need to be signed for by the recipient. For next working day deliveries, orders must be placed before 4pm.

We are unable to deliver on the same day as ordering.

Credit Card Security
Bunches Florapost accept payment from all major credit and debit cards, including Visa, Mastercard, Switch/Maestro, American Express, Visa Electron, Delta, Eurocard and JCB.

This site uses the Worldpay system for online credit card transactions. Worldpay is the most popular online payment system in the UK. All payment information is transmitted in secure mode and is encrypted using the highest levels of online security encryption available. Firewalls within the Worldpay system prevent any unauthorised access to your information. Credit card details are captured within the Worldpay secure system, and no card details are stored on your computer or computers belonging to Bunches Florapost. When your order has been placed, you will receive an email from Worldpay to confirm the payment has been successful.

Privacy Policy
We are committed to protecting your privacy. We collect information given to us when you place an order. This information is used to process your order, contact you regarding the order if necessary and to provide you with the best possible service. Bunches Florapost collect the information directly and do not disclose buyers information to third parties. All information is stored securely, collected lawfully and in accordance with the Data Protection Act 1998.

The personal message with the gifts is positioned so it cannot be read during transit.

We will not use your details to contact you regarding future promotions and offers unless you opt-in to such marketing during the order process. Any email marketing we may send will include an unsubscribe option. We do not and will not sell our mailing list to third parties. If you wish to add or remove yourself from our mailing lists at a later date or if you have any questions or comments about privacy you can do so by contacting us by telephone on 0800 626 249 or by emailing us at barry@bunches.co.uk
Cookies are used on this shopping site to keep track of the contents of your shopping cart.

Substitution Policy
In the unlikely event of supply difficulties, Bunches Florapost Ltd reserves the right to substitute any product with any other type of equal quality and value.

Returns Policy and Cancellation Rights
If you are in any way disappointed with our flowers or service, please telephone us on 01623 750755 or email us at flowers@bunches.co.uk. Alternatively you can write to us at;

Bunches Florapost Ltd
19 Hazelford Way
Newstead Village
Nottinghamshire
NG15 0DQ

If you have cause for complaint this must be received within 7 days after despatch. Please note we cannot guarantee an exact delivery date on flowers despatched by first class post.

Our customer service phone line is personally operated between 8.30am and 6.00pm Monday to Friday and 8.30am to 12.30pm Saturday. All calls are charged at the national rate. We aim to respond to customer service matters within one working day and resolve all complaints within three working days. Calls may be monitored for training purposes and to maintain our high level of quality service.

In accordance with the Distance Selling Directive (2000) you may also cancel your order at any time without reason, within 7 working days of delivery. Should you wish to cancel your order and receive a refund, you must confirm this in writing within 7 working days of receipt and return the packaged item to us at the address given above.

The item(s) must be returned to us unused and in as new condition. You will be liable for all postage costs incurred as a result of returning an item to us. We cannot issue a refund until we have received the goods. We recommend you obtain proof of posting when you return any goods to us.

Please note this policy excludes all our flower products as these are perishable goods and exempt from this legislation. This does not affect your statutory rights as a consumer.

Bunches Florapost Ltd.
Unit 19, Hazelford Way
Newstead Village
Nottinghamshire
NG15 0DQ

Registered in England and Wales no: 3924234
VAT Reg. 509377820
Data Protection Act registered number Z4831682
Freephone: 0800 626 249